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Resonate KT Knowledge Base > WebReports Discussion > Email Destinations not accepting multiple recipiants
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WebReports Discussion
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Get help or share ideas and techniques for creating applications and reports with WebReports and WebReports Extenstions for Workflow.
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Started: 2/19/2010 7:37 AM | |
|  | Email Destinations not accepting multiple recipiants All,
I am building a notifications system using WebReports and I'm really please at the ease which I can create and send emails.
However the Email Destination appears to suggest that you can create a tolist with multiple recipiants as a dynamic WebReport variable. i.e.
However when I try executing the WebReport, all I get is 'Max length exceeded for one address'.
I have also tried subsituting the @EMAIL for a basic string with comma's, but this still doesn't get seen as multiple emails.
Further more I would really like to change the From address, as the Livelink default user is not acceptable for our system.
Thanks,
Dave. | |
Posted: 2/19/2010 2:23 PM | | |
| | Hi Dave,
It looks like you are on the right track. Yes you can use WebReport variables to dynamically build a To list within the contents of the reportview and send the results via E-mail.
I managed to test the syntax that you posted and it worked for me. I successfully received E-mails at multiple addresses. I used the following syntax:
You might want to check the contents of the 'tolist' variable by putting [LL_REPTAG_%tolist SHOW /] in the reportview. This should resolve to a comma separated string - "him@mycompany.com,me@mycompany.com"
I've also attached a screen-shot of the Destination tab of my WebReport. The key thing here is to have [LL_REPTAG_%tolist /] as the E-mail Address field.
Also wanted to add that Notifications must be properly set up on your Livelink instance to send E-mails. The From address can be modified in the Admin pages > Notification Admistration > Configure Notification - there is a field to update the Default From Address.
If you are still having issues please let me know and it might be good to send me a copy of your reportview and Destination tab screen shot. Also if you can provide the Livelink version, WebReports version, and database that you are using I can try it on that environment.
Thanks,
Stephen | |
Posted: 2/22/2010 7:41 AM | | |
| | Hi Stephen,
Thanks for your response, however this isn't helping me much.
It appears it doesn't matter how I pass the email addresses in, I always get the same error Max length exceeded... So I tried cutting and pasting him@mycompany.com, me@mycompany.com into the Email Address field of the Destination tab and it still says the same thing.
WebReports is refusing to split the email on the comma field. Destination tab attached to this message.
Cheers,
Dave. | |
Posted: 2/22/2010 7:55 AM | |
| | Additional details for this system.
1. Platform Windows 2000 Server
2. Livelink 9.7.1 (May 2009 Monthly patch)
3. Resonate WebReports 5.0.1 (patch 59033)
4. Oracle 10gr2.0.4
5. Apache 2.2
Cheers,
Dave. | |
Posted: 2/22/2010 8:42 AM | |
| | Stephen,
I think I have found a bug in WebReports handling of Email Destination addresses.
The following two addresses fail and result in the error described in the discussion. (i.e. Max length exceeded for an email address)
The problem appears to be introduced when muliple email addresses are in use. However the exact issue causing the problem is unclear. How can one address work, but combining with another fail, how can multiple addresses work when similar addresses fail.
Something is very wrong in the parsing of email addresses, why are they parsed in the first place? Do you wrap <> tag around them?
Just to be clear also, all email addresses shown were provided in the Email Address field as is, i.e. no parameterisation has occured, this is not a parameterisation issue, its an issue where the email addresses themselves are not being processed correctly.
Cheers,
Dave. | |
Posted: 2/22/2010 11:57 AM | |
| | Hi,
A fix has been made to WebReports 5.1.0 which is due to be released very shortly (within a month). If this is a critical issue for you, I can see if we can provide you with a patch in the meantime. Please let us know.
Thanks,
Stephen | |
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